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Thank you. Your message reached the counter and is sitting with the rest of this week's requests. We read every one ourselves, and you will hear back from a person within one business day, Monday to Friday, US business hours.

If you asked for a walkthrough, the reply will include two or three time slots and a short note about what to have in front of you: one client formula, one recent batch, and a supplier invoice is plenty.

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Something urgent, or a detail you forgot to add? Write to jimenezjulien42@gmail.com and reference the shop name you sent. More about the person who answers: the author page.